The Capacity to Trust

By: Thomas J. Saporito

Whom do I trust? It’s the classic leadership dilemma: chief executives must rely on others to succeed; yet that very action creates risk. Misplaced trust can jeopardize entire organizations, not to mention personal reputations. While seemingly a very simple question, the answer is actually quite complex and often role defining. CEOs soon discover that they must remain vigilant to mitigate their vulnerability to trust issues—from day one.