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3 Ways Senior Leaders Create a Toxic Culture

Media Coverage

RHR International was referenced in an article by Harvard Business Review article called “3 Ways Senior Leaders Create a Toxic Culture.”

One study, done by the consulting firm RHR International, showed that among high-performing leadership teams, 93% are able to prioritize the most important issues and 96% focus on the right issues. By contrast, in low-performing leadership team, only 62% prioritize well and 53% are seen as being focused on the right issues. The implications for an organization whose leadership team is poorly focused are serious; wasted resources, wasted effort, and widespread confusion become the norm. 

The RHR study showed that 87% of high-performing leadership teams handled conflict effectively and were transparent and open with information, and 82% exchanged constructive feedback with each other. Only 44% of low-performing leadership teams handled conflict effectively and 52% exchanged feedback and were transparent with information. The difference in performance is profound: Among the high-performing teams, employee engagement averaged 87%, while among lower-performing teams it dropped to 45%. 

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